HELP FAQ
5-2 The amount I spent on your website is not reflected in my credit card statement as USD. Why?
キIf you pay by credit card, our payment processing company will exchange the US dollar amount for Japanese yen. Then, your card company usually exchanges this Japanese yen amount for your local currency, which will show on your statement. If you want to check out in USD instead of JPY, please check out with PayPal.
- 5-1 Can I download the product soon after the payment?
- 5-2 The amount of my purchase on your website reflected in my credit card statement is not US$. Why?
- 5-3 Do you provide us with a JPY (Japanese Yen) receipt or invoice instead of the US dollar one, which is available on My Page?
- 5-4 I want to keep my credit card information private. Can I pay with e-money or other non-credit-card digital transactions?
- 5-5 Is there no cash on delivery available?
- 5-6 Could you send me a receipt for my purchase?
- 5-7 I signed up as a corporate user. Can I use my credit card?
- 5-8 I have changed my credit card. Can I continue to make purchases?
- 5-9 How will my payment appear on my credit card statement?
- 5-10 When will my card statement reflect my purchase on this website?
- 5-11 I want to pay via Amazon Pay. Can I use your Japanese language website to check out?
- 5-12 Can I change my payment method?
- 5-13 Can I cancel my order?