HELP FAQ
5-10 When will my card statement reflect my purchase on this website?
It depends on your card company's stipulations. Still, our payment processing company sends the transaction data to your credit card company at the beginning of the month after you have used your card. Therefore, please check with your card company if you experience any delays.
- 5-1 Can I download the product soon after the payment?
- 5-2 The amount of my purchase on your website reflected in my credit card statement is not US$. Why?
- 5-3 Do you provide us with a JPY (Japanese Yen) receipt or invoice instead of the US dollar one, which is available on My Page?
- 5-4 I want to keep my credit card information private. Can I pay with e-money or other non-credit-card digital transactions?
- 5-5 Is there no cash on delivery available?
- 5-6 Could you send me a receipt for my purchase?
- 5-7 I signed up as a corporate user. Can I use my credit card?
- 5-8 I have changed my credit card. Can I continue to make purchases?
- 5-9 How will my payment appear on my credit card statement?
- 5-10 When will my card statement reflect my purchase on this website?
- 5-11 I want to pay via Amazon Pay. Can I use your Japanese language website to check out?
- 5-12 Can I change my payment method?
- 5-13 Can I cancel my order?