HELP FAQ
5-13 Can I cancel my order?
No. To cancel an order, please get in touch with us.
- 5-1 Can I download the product soon after the payment?
- 5-2 The amount of my purchase on your website reflected in my credit card statement is not US$. Why?
- 5-3 Do you provide us with a JPY (Japanese Yen) receipt or invoice instead of the US dollar one, which is available on My Page?
- 5-4 I want to keep my credit card information private. Can I pay with e-money or other non-credit-card digital transactions?
- 5-5 Is there no cash on delivery available?
- 5-6 Could you send me a receipt for my purchase?
- 5-7 I signed up as a corporate user. Can I use my credit card?
- 5-8 I have changed my credit card. Can I continue to make purchases?
- 5-9 How will my payment appear on my credit card statement?
- 5-10 When will my card statement reflect my purchase on this website?
- 5-11 I want to pay via Amazon Pay. Can I use your Japanese language website to check out?
- 5-12 Can I change my payment method?
- 5-13 Can I cancel my order?