HELP FAQ
3-4 I haven't received the sign-up authentication email. Could you please check whether it was sent?
Please check the junk mailbox of your email since its software may have filtered the message (automatically sent from our server) as junk. If you doubt that you have registered with the wrong address, please register again with the correct one.
- 3-1 Do I need to sign up to listen to and explore your audio catalog?
- 3-2 Is there a sign-up fee?
- 3-3 What should I do if I want to cancel my user registration?
- 3-4 I haven't received the sign-up authentication email. Could you please check whether it was sent?
- 3-5 I'm a minor. Can I still sign up?
- 3-6 I didn't subscribe to your newsletter upon sign-up. Can I subscribe now?
- 3-7 Can I sign up using my smartphone or mobile email address?
- 3-8 When I signed in, I was asked to change the User ID to an email address. Can I continue using my User ID?