HELP FAQ
3-3 What should I do if I want to cancel my user registration?
Please contact us to inform us of your needs so we can cancel your user registration within 1-2 business days. Please note that the registration cancellation removes your access to your "My Page" information, including the order history, favorites, playlists, etc. If you are a sub-account holder, please get in touch with the main account holder for the deletion of your download account.
- 3-1 Do I need to sign up to listen to and explore your audio catalog?
- 3-2 Is there a sign-up fee?
- 3-3 What should I do if I want to cancel my user registration?
- 3-4 I haven't received the sign-up authentication email. Could you please check whether it was sent?
- 3-5 I'm a minor. Can I still sign up?
- 3-6 I didn't subscribe to your newsletter upon sign-up. Can I subscribe now?
- 3-7 Can I sign up using my smartphone or mobile email address?
- 3-8 When I signed in, I was asked to change the User ID to an email address. Can I continue using my User ID?